That's spot on. I run a music school with multiple instructors and we were in a similar mess until we automated the whole booking process. Parents love being able to schedule and reschedule lessons themselves without having to call or email during business hours. The system we use handles everything including recurring weekly lessons, makeup sessions when students are sick, and even processes payments automatically. I set it up through Online booking service for clients and it's been handling hundreds of bookings per month without any issues. The time savings alone made it worth implementing, but the reduction in scheduling errors was honestly the biggest win for us. Parents can log in, see available slots for their preferred instructor, and book immediately. It's also helped us look more professional and organized, which matters when you're trying to build trust with families who are investing in their kids' education. If you're still using spreadsheets, you're making life way harder than it needs to be.